| Shipping - All orders are shipped via air mail through Canada Post. Typical delivery within Canada and the United States is 7-10 business days. Most orders to the United Kingdom may take up to 2-3 weeks. Due to the limitation of services offered by Canada Post, we may not be able to provide a tracking number on some purchases.
Returns - Returns will be accepted within 45 days of purchase and afforded a full refund, less shipping costs and any transaction fees, provided a) the item has not been installed and b) the item arrives in the condition that it was shipped. Any item found to be defective must be returned for inspection, at which point a replacement will be shipped out. If any item is found to be defective, a replacement will be shipped. If not, return shipping must be paid by the customer.
All orders are shipped from:
kbox Engineering
14073-2408 Lakeshore Blvd West
Etobicoke, Ontario
M8V 4A2
Canada
Phone: 416-574-8537
Fax: 416-251-9057
Please note the above address is a mailing address only. Pick ups may be arranged by appointment only.
Special order items will not be accepted for return. |
